Your privacy is important to speedbikeng.com, so we have developed a
your information. We value the trust you place in us. That's why we insist upon
the highest standards for secure transactions and customer information privacy.
Collection of Information
We collect personally identifiable information (email address, name, phone number, etc.) from you when you set up a free account with speedbikeng.com to improve order processing and customer service. We do use your contact information to send you offers based on your previous orders and interests and it may also be used for both market research and customer relation management. It may be specified that some of those providers do not reside within the European Union.
What is done with your personal information?
We use personal information of customer to process the goods and services requested. To the extent we use your personal information to market to you, we will provide you the ability to opt-out of such uses. We use your personal information to resolve disputes; troubleshoot problems; help promote a safe service. Offering you the most spontaneous and friendly surfing experience is our priority. Data collected are for statistical purposes only and help us to:
- Process orders
- Deliver products and services
- Process payments and communicate with you about your orders, products, services and promotional offers.
- Keep and update our database and your accounts with us
- Propose a unique and targeted navigation experience
- Prevent and detect fraud and abuse on our website
By completing an order or signing up, you agree to receive
- Emails associated with finalizing your order, which may contain relevant offers from third parties.
- Emails asking you to review speedbikeng.com and your purchase.
- Promotional emails, SMS and push notifications from speedbikeng.com
You may unsubscribe from promotional emails via a link provided in each mail. If you would like us to remove your personal information from our database, unsubscribe from emails and/or SMS, please email Customer Service.
Retention of Personal Information
We retain your personal information as long as we have an ongoing legitimate business need to do so for example to provide services or products to you, or as required or permitted by applicable laws, such as tax and accounting laws.
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
What are cookies?
A cookie is a small amount of data that is sent to your browser and stored on your computer's or mobile device’s hard drive. If you do not de-activate or erase the cookies, each time you use the same browser or mobile device to access our website, our web servers will be notified of your visit to and in turn we may have knowledge of your visit and the pattern of your usage.
Cookies set by the website or app owner (in this case, speedbikeng.com) are called "first party cookies". Cookies set by parties other than the website owner are called "third party cookies". Third party cookies enable third party features or functionality to be provided on or through the website (e.g. like advertising, interactive content and analytics).
The parties that set these third party cookies can recognize your device both when it visits the website in question and also when it visits certain other websites.
Cookies can also be categorized as session cookies (which are erased once you close the browser or shut down the device) and persistent cookies (which remain even after closing the browser or shutting down the device/application and which are activated each time you visit the website). The session cookies use encrypted data to authenticate you. The persistent cookies do not store account numbers or passwords. We use both session cookies and persistent cookies.
We use first and third party cookies for several reasons. Some cookies are required for technical and/or security reasons in order for our website to operate, and we refer to this as "essential" or "strictly necessary" cookies. First party cookies are mainly served to enable basic functionality; including web analytics cookies that help us understand how users use our web pages and how we can improve their use. For example we use essential or strictly necessary cookies to enable us to remember goods added to your shopping basket and to recognize you when you sign into your speedbikeng.com account.
In addition we also use social media cookies. You may register membership and "share" content through social media such as Facebook and Twitter. Sometimes we embedded videos from websites like YouTube. These websites have their own privacy policies which govern their use of information, which you can find on the respective websites.
How can I control cookies?
You have the right to decide whether to accept or reject cookies. If you choose to set your web browser controls to reject cookies, you may still use our website though your access to some functionality and areas of our website may be restricted.
In addition, most advertising networks offer you a way to opt out of targeted advertising. Certain features of the website depends on cookies. Please be aware that if you choose to block cookies, you may not be able to sign in or use those features, and preferences that are dependent on cookies may be lost.
The sites and their contents are not targeted to minors (those under the age of 18) and we do not intend to sell any of our products or services to minors. If a minor has provided us with Personal Data without parental or guardian consent, the parent or guardian should contact us for the removal of such information.